Navigating Conflict – Managing Difficult Conversations in the Workplace

As a manager, you sometimes need to have conversations with team members that you’d rather not. Whether it is an employee with a difficult personality, dealing with performance concerns, or patterns like chronic lateness, these conversations can be challenging and may stir up emotions. A good leader knows that these conversations are necessary in the workplace and need to be handled in the right way. This practical webinar will help you plan and manage these conversations to build your confidence in this key leadership competency.

  •         Manage difficult behaviors to achieve a positive outcome
  •         Plan and prepare effectively prior to delivering feedback
  •         Learn how to deal with high emotions and frame conversations for the best outcomes


Event Date and Time: 

March 14th, 2024 2:00 PM to 3:00 PM

Event Location: 

GoTo Webinar

Event Speaker: 

Karin Tierney, VP of HR Consulting Services, Acrisure – Hickok & Boardman, New England Region

Katrina Meigs, Director of HR Consulting Services, Acrisure – Hickok & Boardman, New England Region

Event Registration Period: 

Now through March 13th, 2024


Click here to register.

This webinar has been approved for 1.0 HRCI and 1.0 SHRM credit and will be sent out after the webinar.






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