Competitive Benefits Delivered Simply

Sally Mackenzie

Sally McKenzie

Principal/Senior Vice President


team members benefit strategy planning

Benefit Strategy and Planning

We’ve helped organizations of all sizes find innovative ways to support their employees with accessible and affordable benefits. We know that managing costs and risks are imperative in running a successful benefits plan but we also understand that the member experience and the quality of their care needs to be front in center.

  • Funding Arrangements
  • Benefit Captives
  • Employer Sponsored Health Centers
  • Claim Analytics & ROI Tracking
  • Design & Financing (Budget Setting, Underwriting)
  • Vendor Selection & Management
  • Health Care Reform »
  • Compliance »

Outsourced Benefits Administration

We provide full-service employee benefits support including: managing new hire eligibility, employee benefits education, benefits onboarding, and responding directly to employee questions or requests specific to employee benefits. Leveraging Employee Navigator, a comprehensive online benefits administration and HR software, H&B centralizes your HR records and syncs employee data across multiple systems, including payroll and benefits. With over 60,000 employers currently using Employee Navigator and over 10 million employees currently enrolled in the system, Employee Navigator is the fastest growing benefits platform in the market offering the most trusted software security.

streamline managing

Streamlined Program Delivery and Communication

There is no “one size fits all” approach to implementing and communicating an employee benefits package. We’re able to adapt our communication and program delivery strategies to meet the needs of our clients.

  • Online Software Tools
  • Brainshark Presentations
  • Meeting 1:1 with Employees and/or Group Presentations
    (In-person or remote options available)

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strong family members

Strengthening Your Workforce

Research shows a strong positive correlation between employee satisfaction and overall business growth. Long-term employee retention is also associated with greater profits over time. Crafting a benefits philosophy that meets your organizational culture can help you win the talent war.

  • Annual Benefit Benchmarking
  • Annual Surveys to Gauge Employee Satisfaction
  • Training & Development Initiatives

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FULL Voluntary Worksite Benefits

Voluntary Worksite Benefits are 100% paid employee benefits offered by an employer through payroll-deduction and meet the diverse protection needs of employees.

With four generations now in the workforce, the needs of employees are more diverse than ever. Offering voluntary benefits rounds out an employer’s overall benefit strategy and helps them stay current with benefit trends without taking on additional cost.

We understand that every person has different needs, and we are here to not only simplify the process for HR, but to also provide guidance and support to employees when enrolling in additional benefits that
are right for them.


At HB-HRIQ, our process begins by auditing your company’s current benefit offerings to identify any gaps in coverage, and reviewing an employee census to determine the different needs of your employees. We may also audit any technology you have in place that supports the HR and benefit functions in your organization.


Based on our findings, we will recommend appropriate voluntary products to complement your employees’ existing benefits. In addition, we may present technology options for consideration to support benefits enrollment and administration. We will then work with you to choose the right product mix and enrollment strategy.

Implementation Plan

Once the strategy and products are agreed upon, we take on the role of project manager as we develop an implementation plan, a communication strategy and a timeline for completion. We will also work with you to schedule group and individual education and H&B HRIQ staff will be the ones doing the education.

Ongoing Support

After implementation is complete and the policies have taken effect, we are here to be your sole contact in all matters related to voluntary benefits. Whether it is claims support, billing support, administration, or any other issues related to voluntary benefits – we are your single source solution.


Our team of experts are here for you.